GDPR Data Protection Policy

Outcomes Over Outputs Ltd, operating, ensures the responsible handling of your data. We store your data only as necessary and use it exclusively for the purposes for which it was provided. This GDPR privacy policy describes how our organization uses personal data collected from you when you use our website.


What Data Do We Collect? collects the following data:

  • Personal identification information: Name, email address, phone number.
  • Billing information: Contact email address, billing address (note: we do not hold financial details regarding course payments or other financial transactions).
  • Additional data from registration/feedback forms: Job Role, Company name, address.


How Do We Collect Your Data?

Most of the data we collect is provided directly by you when you:

  • Register or order our products/services online.
  • Sign up for our website or newsletter.
  • Use or view our website via browser cookies.
  • Submit registration and feedback forms.
  • Engage in email correspondence.
  • Complete forms or pop-ups on our website.

We may also receive your data indirectly from third-party vendors or via contact forms on referral sites.


How Will We Use Your Data? uses your data for:

  • Course bookings and confirmations.
  • Providing course-related information.
  • Certification purposes with accrediting organisations.
  • Feedback collection.
  • Mailing list communications, if you opt-in.

We may use information from credit agencies to prevent fraudulent purchases when processing orders.


Third Parties

Data may be shared with third parties as necessary, under the terms agreed upon during course registration on our website.


How Do We Store Your Data? securely stores your data on platforms like Google, Stripe, Dropbox, Mailchimp, and others. We adhere to specific data retention policies for each type of data.


Marketing would like to send you information about our products and services if you opt-in. You can opt-out of marketing communications at any time.


Your Data Protection Rights

You have various rights concerning your personal data. These include rights to access, rectification, erasure, and more. To exercise these rights, contact us at



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Privacy Policies of Other Websites

Our privacy policy applies only to Links to other websites have their own privacy policies.


Changes to Our GDPR Privacy Policy

We regularly review and update our GDPR privacy policy, with changes posted on our website.


Contacting Us

For any questions about our GDPR privacy policy, your data, or to exercise your data protection rights, please contact us at


Contacting the Appropriate Authority

If you wish to report a complaint or if your concerns haven’t been addressed satisfactorily, contact the Information Commissioner’s Office.

Contact: helpline on 0303 123 1113.
Address: Wycliffe House, Water Ln, Wilmslow SK9 5AF



Policy Review Schedule

This policy is reviewed every three months.